1. Overview
  2. Enabling Consolidated Domain Billing
  3. How It Works
  4. Best Practices
  5. FAQ
    1. How do I take over the billing of a workspace with Consolidated Domain Billing enabled?
    2. Can I cover the bill for some workspaces but not others?

Consolidated Domain Billing

Overview

Consolidated Domain Billing allows organizations to have different billing owners for workspaces while ensuring that only one person is billed for all paid workspaces within a verified domain.


Enabling Consolidated Domain Billing

To enable this feature, you must first claim and verify your domain:

  1. Go to Settings > Domains.
  2. Select your domain.
  3. Click on a setting such as Groups.
  4. Click Verify.

Once your domain is verified, enable Consolidated Domain Billing:

  1. Navigate to Settings > Domains > [Your Domain].
  2. Select Domain Admins > Primary Contact and Billing.
  3. Toggle Consolidated Domain Billing on.

How It Works

When a Domain Admin enables Consolidated Domain Billing:

  • All Group Workspaces owned by users with an email address matching the domain will be billed to the Primary Contact listed under Domain Admins.
  • Individual workspace billing owners will no longer receive separate charges.

Best Practices

  • When to Use It: If multiple billing owners exist in your organization but you want a single, consolidated bill.
  • When to Avoid It: If you need to keep workspace billing separate for accounting or financial tracking purposes.
  • Annual Subscription Considerations:
    • If you have an Annual Subscription, Consolidated Domain Billing will combine the amounts due for each Group workspace billing owner.
    • To maximize savings, the Primary Contact should also be the billing owner for all Group Workspaces.

FAQ

How do I take over the billing of a workspace with Consolidated Domain Billing enabled?

  1. Toggle off Consolidated Domain Billing.
  2. Take ownership of the workspace.
  3. Toggle Consolidated Domain Billing back on.

Can I cover the bill for some workspaces but not others?

No, enabling this feature means you will be billed for all domain members who choose a subscription.

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